Simple. Reliable. Secure.
All Systems Operational
Real Time Processing API Operational
90 days ago
99.93 % uptime
Today
Batch Processing Operational
90 days ago
99.93 % uptime
Today
Terminals Operational
90 days ago
99.84 % uptime
Today
Reporting API Operational
90 days ago
99.99 % uptime
Today
Gateway Portal Operational
90 days ago
99.99 % uptime
Today
Atlassian Jira Cloud Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Nov 29, 2020

No incidents reported today.

Nov 28, 2020

No incidents reported.

Nov 27, 2020

No incidents reported.

Nov 26, 2020

No incidents reported.

Nov 25, 2020
Completed - The scheduled maintenance has been completed.
Nov 25, 01:01 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 25, 00:00 EST
Scheduled - During this time, you will experience intermittent connectivity to our payment platform and no more than 15 minutes of downtime. All processing will return to normal at the end of the maintenance window.

Thank you,
Then Constellation Payments Team
Nov 24, 18:13 EST
Nov 24, 2020
Resolved - There was maintenance by a third party that caused multiple transactions to be declined either with "No Response" from the processor or "Processing Network Unavailable". The declines occurred between the hours of 02:00 am EST and 04:30 am EST this morning. All processing has resumed to normal. If you had a payment that was declined for one of the above reasons during this time you may resubmit this payment again.

If you have any questions please reach out to us by submitting a ticket through our Support Hub or call us at 888.244.2160.

Thank You,
Constellation Payments Team
Nov 24, 09:48 EST
Nov 23, 2020

No incidents reported.

Nov 22, 2020

No incidents reported.

Nov 21, 2020

No incidents reported.

Nov 20, 2020

No incidents reported.

Nov 19, 2020

No incidents reported.

Nov 18, 2020

No incidents reported.

Nov 17, 2020

No incidents reported.

Nov 16, 2020

No incidents reported.

Nov 15, 2020

No incidents reported.