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Real Time Processing API Operational
90 days ago
100.0 % uptime
Today
Batch Processing Operational
90 days ago
100.0 % uptime
Today
Terminals Operational
90 days ago
100.0 % uptime
Today
Reporting API Operational
90 days ago
100.0 % uptime
Today
Gateway Portal Operational
90 days ago
100.0 % uptime
Today
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Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Version 9.1 Release to Production 2.7.23 Feb 7, 2023 04:00-04:30 EST
This is a notice that we will be performing Maintenance to the Production Environment on Tues. Feb 7th from 4:00 am ET to 4:30 am ET.

During that time, you may experience intermittent connectivity to our payment platform. All processing will return to normal at the end of the maintenance window.

We apologize for any inconvenience this may cause and we thank you for being a valued customer of Constellation Payments. Thank you for your continued patience and support.

The Constellation Payments Team
Posted on Jan 31, 2023 - 17:47 EST
Past Incidents
Feb 1, 2023

No incidents reported today.

Jan 31, 2023

No incidents reported.

Jan 30, 2023

No incidents reported.

Jan 29, 2023

No incidents reported.

Jan 28, 2023

No incidents reported.

Jan 27, 2023

No incidents reported.

Jan 26, 2023

No incidents reported.

Jan 25, 2023
Worldpay Core Processing - Transaction Authorizations
Resolved - Incident Start: 25 Jan, 2023 08:02 UTC | Jan 25, 2023 03:02 EST

Platform Affected: Worldpay Core Processing - Transaction Authorizations

Issue: There was an incident which intermittently caused declines for transaction authorizations on the Worldpay Core Processing platform.

Status: End of Impact

Impact: Some transactions may have been declined.

Actions Taken to Restore Service: Worldpay technical resources resolved an internal network issue to restore service. Worldpay will continue to monitor the processing environment for stability.

Incident Resolved: 25 Jan, 2023 15:38 UTC | Jan 25, 2023 10:38 EST
Jan 25, 11:44 EST
Identified - Incident Start: 25 Jan, 2023 08:02 UTC | Jan 25, 2023 03:02 EST

Platform Affected: Worldpay Core Processing - Transaction Authorizations

Issue: There is an incident which is intermittently causing declines for transaction authorizations on the Worldpay Core Processing platform.

Status: Update

Impact: Some transactions may be declined.

Actions Taken to Restore Service: Worldpay technical resources are continuing to work to resolve an internal network issue.

NEXT UPDATE : 25 Jan, 2023 17:00 UTC | Jan 25, 2023 12:00 EST
Jan 25, 11:19 EST
Investigating - Incident Start: 25 Jan, 2023 08:02 UTC | Jan 25, 2023 03:02 EST

Platform Affected: Worldpay Core Processing - Transaction Authorizations

Issue: There is an incident which is intermittently causing declines for transaction authorizations on the Worldpay Core Processing platform.

Status: Initial

Impact: Some transactions may be declined.

Actions Taken to Restore Service: Worldpay technical resources are working to identify and resolve the issue.

NEXT UPDATE : 25 Jan, 2023 16:00 UTC | Jan 25, 2023 11:00 EST
Jan 25, 09:52 EST
Jan 24, 2023

No incidents reported.

Jan 23, 2023

No incidents reported.

Jan 22, 2023

No incidents reported.

Jan 21, 2023

No incidents reported.

Jan 20, 2023

No incidents reported.

Jan 19, 2023

No incidents reported.

Jan 18, 2023
SFTP Host Key Update
Completed - The scheduled maintenance has been completed.
Jan 18, 13:05 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 18, 13:00 EST
Scheduled - This is a notice that we will making an SFTP Host Change on our Production environment today, Wed., Jan 18th at 1 pm EST.
There is no outage expected, but this change will require MANUAL INTERVENTION. You will receive a security pop-up and the Host Key must be accepted.

We are making this change during business hours so you can connect and accept the key to prevent any issues with your automated processes.

If you have any questions, please don't hesitate to reach out.

Thank you for your continued patience and support.

The Product Integration Team
Jan 18, 11:43 EST
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