Network Connectivity Issues MCI2

Incident Report for Constellation Payments

Resolved

This incident has been resolved. We will continue to monitor and investigate the root cause.
The incident occurred between 2:47 pm EST and 2:51 pm EST.

Posted Mar 25, 2020 - 15:07 EDT

Monitoring

We are investigating reports of network connectivity issues in our MCI2 data center. The following services are affected.

Network connectivity has been restored. We are currently monitoring the situations and investigating root cause.

Posted Mar 25, 2020 - 15:04 EDT

This incident affected: Real Time Processing API, Batch Processing, Terminals, Reporting API, and Gateway Portal.