Settlement Issue 12.12.22

Incident Report for Constellation Payments

Resolved

CSIPay had a settlement issue with 12.12.2022 files. Recent updates to the Strong Auth system caused issues with the detokenization of the batches sent to processors causing a failure with settlements. The issue has been resolved and Devs are reprocessing the batches now. This will cause a one day delay in funding. Communications will be sent out to Channel Partners and Merchants to notify them of the delay

Posted Dec 13, 2022 - 11:22 EST

This incident affected: Real Time Processing API and Batch Processing.